Urban Concierge
PL | ENG
Kraków and surroundings • concierge without subscription

Hourly concierge
in Kraków

Practical support with everyday tasks: calls, reservations, errands, returns, shopping, research, local coordination and the small things that keep coming back to your list.
No subscription
pay for a slot
First 10 hours
100 PLN/h
Minimum
2h / 200 PLN
Online booking
2–5 hours
Book a slot from 200 PLN See what we can handle
Urban Concierge is a local concierge service in Kraków for people who want to delegate part of their everyday organisation. We help with errands, calls, reservations, pick-ups, returns, shopping, research, comparing offers, follow-ups and simple coordination tasks. The service works without a subscription — you can book a specific hourly slot.
No subscription. Only when you need it.
Urban Concierge is practical support for people who have too many small tasks in the background and want to hand over part of their daily logistics to someone who can organise, follow up and close the loop.

What you can delegate

The service works best for clear, practical tasks: something needs to be found, booked, picked up, returned, confirmed, compared or followed up.
Local errands in Kraków
  • pick-ups and returns
  • shopping and small local tasks
  • delivering documents or parcels
  • coordinating collections, deliveries or appointments
  • handling several stops from one task list
Organisation and coordination
  • calls and appointment confirmations
  • reservations and bookings
  • research and comparing offers
  • contacting service providers
  • following up on issues that got stuck
Local errands are handled mainly in Kraków and nearby areas. Remote tasks — calls, research, bookings, comparing offers and coordination — can be handled from anywhere in Poland.

Who is it for?

Busy professionals

When private tasks stay on your list for weeks because something else always comes first.

Families and caregivers

When work, home, appointments, calls, errands and logistics all need to be handled at the same time.

Expats and people outside Kraków

When you need someone local in Kraków to check, collect, deliver, arrange or supervise something on your behalf.

How many hours do you need?

The first 10 hours of cooperation are available at 100 PLN/hour. Online booking allows you to choose from 2 to 5 hours.
Minimum
2h

200 PLN. A good choice for one specific task or a few simple items.

Most common
3–4h

300–400 PLN. For several errands, research, calls or coordination tasks.

Larger slot
5h

500 PLN. For a more intensive block of support on a selected day.

External costs, such as shopping, tickets, service provider fees, transport or official payments, are covered separately by the client.

How it works

Step 01
Choose hours
Select between 2 and 5 hours of support.
Step 02
Describe the tasks
Send a short list of what you would like us to organise or handle.
Step 03
Pay for the slot
After submitting the form, you will be redirected to payment.
Step 04
We take over
We confirm the scope and start handling the agreed tasks.

Other ways to work with us

Hourly concierge is the simplest first step. If you need a different type of support, you can choose one of the dedicated services.
One-Day Support

A focused day for a larger list of tasks, handled remotely or locally in Kraków and nearby areas.

See details
Personal Assistance

On-site support when physical presence, coordination or client representation is needed.

See details
Concierge Subscription

Ongoing support for clients who want one contact point for regular tasks, coordination and follow-ups.

See details
Relocation to Kraków

Support with moving to Kraków — from pre-arrival preparation to local coordination after arrival.

See details

FAQ

What does Urban Concierge do?

We help with everyday tasks: calls, reservations, pick-ups, returns, shopping, research, comparing offers, local errands and coordination of things the client wants to delegate.

Do I need a subscription?

No. You can book a single hourly slot. The minimum online booking is 2 hours.

Do you only work in Kraków?

Local errands and personal assistance are handled mainly in Kraków and nearby areas. Remote tasks such as calls, research, reservations and coordination can be handled from anywhere in Poland.

Are shopping costs or external fees included?

No. The price covers Urban Concierge working time. External costs such as shopping, tickets, transport, payments or service provider fees are covered separately by the client.

Book a slot
Choose the number of hours, preferred day and briefly describe the tasks. After submitting the form, you will be redirected to payment.

First 10 hours: 100 PLN/hour. Minimum 2h, maximum 5h online.
The booking is for a selected day, not for an exact hour.
Total
200 PLN
The form saves your request and then redirects you to HotPay payment. The booking becomes active after payment. External costs are settled separately.
Urban Concierge
Hourly concierge | Kraków and surroundings | remote support across Poland
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