Urban Concierge
PL ENG
Relocation to Krakow • expats • families • international clients

Relocation to Krakow
without the chaos.

Private relocation support for expats, international clients, couples and families who want key practical matters prepared before arrival and a calmer start in Krakow.
Urban Concierge helps organize the practical side of relocation: apartment preparation, local coordination, first formalities after arrival, appointments, deliveries, access and ongoing follow-ups.
Request relocation support See the scope

Before you arrive in Krakow, key matters can already be in motion.

Relocation does not have to mean unfinished details, practical stress and trying to handle everything from day one. Urban Concierge takes over selected parts of the process and moves them forward through local coordination.

Why Urban Concierge

Local execution on site

This is not only a list of recommendations. It is practical support in Krakow where coordination, presence, appointments and calm follow-through are needed.

Less administrative noise

Instead of tracking the apartment, internet, deliveries, appointments and unfinished details yourself, you have one organized point of contact for selected matters.

Before and after arrival

Support may begin before the move and continue after arrival as local assistance — depending on what you actually need.

Coordinated process

Relocation connects many small elements: housing, access, appointments, services, first formalities and everyday functioning. Our role is to bring them into a calmer process.

What this service is about

This support is for clients who do not want to start from zero after arrival. The scope may include preparation before the move, local coordination after arrival and practical help during the first weeks in Krakow.

Before arrival

Selected matters may be prepared in advance so the first days in Krakow are not spent chasing internet, deliveries, appointments and missing practical details.

After arrival

Once you are in Krakow, we can take over selected local matters that still require presence, confirmations, coordination or calm follow-through.

What it may include

The exact scope depends on your situation, timing and what you want to delegate. Relocation support may include:

Before arrival

  • preparing the apartment before arrival
  • coordinating internet and selected utilities
  • coordinating deliveries, access and basic apartment readiness
  • selected move-in arrangements
  • planning local matters for the first days after arrival

After arrival

  • local coordination on site
  • booking selected appointments
  • practical support after moving in
  • follow-ups related to the apartment and daily life
  • organizing the first stage after relocation

First formalities

  • support with PESEL, if applicable
  • support with address registration, if applicable
  • support with opening a bank account, if applicable
  • practical support for foreigners in Krakow
  • local support during the first weeks after arrival

Urban Concierge supports organization, coordination and practical follow-through. We do not replace a lawyer, tax advisor, public office, bank or any licensed professional.

Examples of what can be handled

These are example areas where this service works best:

Apartment preparation

Preparing the apartment before arrival so it is more ready for everyday functioning from the first day.

Internet, utilities and essentials

Coordinating selected practical matters related to internet, utilities and basic logistics after the move.

Selected appointments

Booking selected appointments and practical follow-ups connected with the first stage after relocation.

Deliveries and access

Receiving selected deliveries or coordinating access where local presence genuinely makes a difference.

Move-in and first days

Helping coordinate selected practical matters connected with moving into a new place.

Start after the move

On-site support during the initial stage after relocation and organizing the first local matters.

Who this service is for

for expats moving to Krakow

for international clients relocating to Poland

for couples and families who want practical local coordination, not only advice

for clients who value calm, discretion and reliable on-site support

Relocation support levels

Support may be built around one stage or cover a broader process before and after arrival.

Before arrival
from 1,800 PLN

For clients who want to organize selected practical matters before arriving in Krakow.

Arrival and first stage
from 2,800 PLN

For clients who need local support and practical coordination during the first stage after arrival.

Broader support
from 4,500 PLN

For more complex relocations covering several stages, broader coordination and a higher level of support.

Final pricing depends on timing, scope, number of matters to coordinate and the level of local support needed in your situation.

Real estate partner

When relocation also involves an apartment or house, support may be coordinated with a trusted real estate partner — so the practical side of finding or preparing the place becomes part of one more coherent process.

Why it matters

Real estate matters often connect with access, internet, deliveries, move-in timing and early logistics after relocation. Coordinating these elements together creates a calmer start.

How it fits into the service

The real estate-related scope depends on the situation and may become part of broader relocation support instead of functioning as separate, disconnected tasks.

Trusted real estate partner: Very Home.

Meet the trusted real estate partner

How cooperation works

Step 01
First message

You describe your planned move date, expected arrival date and the type of support you need.

Step 02
Scope

We define what can be organized before arrival, after arrival and as part of local coordination.

Step 03
Preparation

Agreed matters are organized, confirmed and prepared in advance where possible.

Step 04
First stage

After arrival, you receive practical support during the first weeks in Krakow and help organizing local matters.

FAQ

Do you support relocation to Krakow from abroad?

Yes. Support may begin before arrival in Poland and continue during the first stage after you arrive.

Can you help before I arrive?

Yes. Selected practical matters may be coordinated before arrival, depending on timing and scope.

Can you help prepare the apartment?

Yes. Selected apartment preparation elements may be part of relocation support if they are needed in your situation.

Can support include internet, utilities and appointments?

Yes. Depending on the scope, we can coordinate selected practical matters such as internet, utilities or selected appointments.

Is this service only for expats?

No. It may also be suitable for international clients, couples, families and people moving to Krakow from other places.

Is support available only in Krakow?

The main area of operation is Krakow. Selected support outside Krakow may be possible depending on the situation.

Request relocation support
Briefly describe your planned arrival date, housing situation and the matters you would like to organize before relocation or after arrival.
After you submit the form, the scope will be reviewed. If relocation support requires a different service model, we will suggest the right scope.