Urban Concierge
PL ENG
In-person assistance • Kraków and surroundings • private concierge support

In-person assistance
when presence makes the difference.

Private, discreet assistance in Kraków and surrounding areas — during appointments, formalities, pickups, meetings, transport and situations that require presence, calm coordination and real support on site.
Small Package
300 PLN
Large Package
550 PLN
Booking
online
Kraków
and nearby
Book assistance See scope
In-person assistance by Urban Concierge is private concierge support in Kraków and surrounding areas during appointments, formalities, pickups, handovers, meetings, transport and situations requiring physical presence. The service is available as a Small Package, Large Package or individually quoted custom scope.

It is not only about being there.

In-person assistance is useful when what matters is not only what needs to be done, but also who is present, who follows the process and who calmly handles the situation on site.

Choose a package

You can book in-person assistance as shorter on-site support or a larger block covering longer presence, transport or broader coordination.

Small Package
300 PLN

Short assistance for one specific situation in Kraków: pickup, handover, selected formal matter, presence during an appointment or basic on-site coordination.

A good choice when presence and calm handling of one matter are needed.
Large Package
550 PLN

Longer on-site assistance, several locations, a more extended situation, transport between places or support requiring broader coordination.

A good choice when the situation requires more time, presence and flexible action.
Custom scope
quote

For longer, non-standard assistance, outside the regular scope, with greater responsibility or more locations involved.

Describe the situation in the form and we will prepare a tailored proposal.

External costs, such as fees, tickets, parking, shopping, service providers or additional transport, are covered separately by the client.

When in-person assistance makes sense

In-person assistance is the right choice when remote organisation is not enough — physical presence, punctuality, communication and calm handling of the situation are needed.

Presence on site

For matters where someone needs to be physically present: during an appointment, pickup, formal process, handover, meeting or any situation requiring on-site attention.

Less operational tension

The client does not have to manage everything in a rush. Assistance helps organise the flow, confirmations, presence and communication where real support is needed.

Discreet premium support

A private form of support for clients who value calm, discretion, proper conduct and well-handled matters on site.

Also with transport

Depending on the situation, assistance may also include transport or moving between locations within the agreed scope.

What it may include

Appointments and formalities

  • assistance during selected appointments
  • presence during formal matters requiring support
  • calm handling of the agreed situation
  • confirmations and on-site coordination

Meetings, pickups and transport

  • assistance during selected meetings
  • presence during pickups and handovers
  • transport within the agreed scope
  • local handling of matters requiring presence

Client or close person

  • direct assistance for the client
  • selected support for a close person of the client
  • presence when the client cannot be there personally
  • a calm point of contact on site

How cooperation works

Step 01
Choose a package

Select Small Package, Large Package or describe a custom scope.

Step 02
Select day and place

Provide your preferred day, time and place of assistance.

Step 03
Pay online

After submitting the form, you will be redirected to online payment.

Step 04
We take over

We confirm the scope and provide assistance at the agreed place.

Book assistance
Choose a package, preferred day and describe the situation. After submitting the form, you will be redirected to online payment.
Total
300 PLN
The form saves your request and then redirects you to HotPay payment. The booking becomes active after payment. For custom scope requests, we will contact you with a proposal.